If a watch exhibits a defect in workmanship or material that is not a major failure, Citizen will, at its option, either regulate, adjust, repair or replace any defective component(s) as necessary within a reasonable time after the watch is returned and received by an Authorised Service Centre during the warranty period.Īs a condition to this warranty obligation, proof of the original purchase transaction (i.e.
This product warranty is additional to and does not exclude any other rights and/ or remedies that may exist at law. Watches supplied by Citizen Watches Australia come with guarantees that cannot be excluded under Australian Consumer Law.
CITIZEN WATCH MODEL NUMBER LOCATION SERIAL
You will also need the Calibre/Case Number and Serial Numberwhich are located on your watch purchased and the Model Number. When completing your warranty card, the card must be filled out in its entirety with the retailer’s details and date of purchase. However, the five-year warranty remains only in the markets referred to above as the limited one-year warranty applies in all other locations. To certify that the watch you have purchased was supplied by an Authorised Stockist of Citizen Watches Australia, a genuine and numbered Warranty Card that resembles the following is included with your purchase and can be repaired by any member of the Citizen Worldwide Service Network within its associated warranty period from the original date of purchase. Citizen Authorised Service Centres located in other parts of the world will only provide a warranty service under a one (1) year limitedinternational warranty, being one year from the original date of purchase.Ī Citizen Branded watch is limited to any of the following: This five (5) year warranty is only recognised and honoured by Citizen Authorised Service Centres operating within the above-mentioned territories.
CITIZEN WATCH MODEL NUMBER LOCATION PLUS
This warranty provides a limited one (1) year international warranty across all genuine Citizen Branded Watches PLUS an additional four (4) year warranty on all Citizen Branded Watches purchased from any Authorised Stockist throughout the following territories: Australia, New Zealand, Republic of South Africa and the South Pacific Islands from the original date of purchase.Īn Authorised Stockist is strictly limited to any genuine retailer that has purchased the product directly from Citizen Watches Australia or from an Authorised Distributor of Citizen Watches Australia within the above-mentioned markets.Īny watch purchased from any stockist or reseller other than from the above-mentioned territories falls outside this five (5) year warranty term and therefore falls under the first one (1) year limitedinternational warranty term.
Needless to say, we understand the personal and retail value of your Citizen watch - contact us today and discover why thousands of satisfied customers have entrusted their Citizen watch with Total Watch Repair.Citizen Watches Australia Pty Ltd ABN 14 000 496 720 (“Citizen Watches Australia”) warrants your timepiece against defects in material & workmanship for five years from the original date of purchase, subject to the Warranty Conditions stated below. Our team of Swiss-trained watchmakers and repair technicians pride themselves on their quality work and are intimately familiar with Citizen models, including Promaster Skyhawks, Divers and Navihawks, as well as automatic movements.
Our commitment to excellence has earned us a reputation as a leading Citizen watch repair center. Our team regularly performs a number of precision Citizen repairs, including capacitor replacement, dial and crystal refurbishments, and much more. Total Watch Repair is the fastest and most convenient way to repair your Citizen watch. Movement services backed by our 1-year limited warranty Over 30 years experience in quality watch repair